• Bakery Service Counter Clerk

    Job Locations US-WI-Hales Corners
    Requisition Post Information* : Posted Date 2 weeks ago(11/6/2019 2:34 PM)
    Requisition ID
    Category (Portal Searching)
    Store Associate
    Location : Name
    Hales Corners
  • Job Summary

    Job Title:                                Bakery Service Counter Clerk

    FLSA Status:                          Hourly

    Reports To:                           Bakery Manager


    Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates in an effort to keep the bakery department stocked and full of fresh product.

    Job Description


    • Provides excellent services to all guests
    • Assists guests with supplying them with the items they need from the case
    • Aids guests in finding items they are looking for on the sales floor
    • Takes orders and special requests
    • Answers the telephone and assist guests using proper phone etiquette
    • Ten tiling guests at all times
    • Packages prepared products when needed
    • Reduces shrink by using the appropriate packaging
    • Ensures accurate pricing by placing the corresponding price and ingredient labels on each package
    • Fills, rotates, and removes products from the sales floor when needed
    • Identifies which products are at an unacceptable stock level and replenishes them with available supply
    • Maintains freshness by filling newer products to the back/bottom of the display and ensuring that closer date products are sold first, as well as removing products that are outdated, or otherwise unacceptable to make available for sale
    • Maintains an adequate level of supplies by replenishing packaging and other items as needed
    • Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
    • Required to maintain food safety logs
    • Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
    • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
    • Other duties as assigned


    • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
    • Ability to deal tactfully and effectively with guests and all personnel
    • Good oral and written communication skills
    • Complete understanding of all safety requirements and company safety policies


    • Stand in one place for a long period of time, bend, stoop, and kneel regularly (80% of time)
    • Full range of upper body motion
    • Lifting up to 50 pounds on an occasional basis  (20% of time)
    • May be exposed to extreme temperatures  (20% of time)


    • The Bakery Service Counter Clerk is an hourly position that may be part-time or full-time
    • The work schedule may include mornings, afternoons, evenings, weekends, and holidays


    Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission!  Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.


     At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all.  We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents.  Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.


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