Part-Time Online Shopper (Click N Go)

Job Locations US-WI-Green Bay
Requisition Post Information* : Posted Date 3 weeks ago(7/24/2020 1:19 PM)
Requisition ID
2020-15833
Category (Portal Searching)
Store Associate
Location : Name
Green Bay East - Steffens Court

Job Summary

As orders emerge, shop for our Online Grocery Guest while providing only the best quality product in an organized and efficient manner. The part-time Online Shopper will be responsible for picking orders to guest satisfaction, returning to primary duties (Cashier, Bagger, etc.) following order fulfillment.

Job Description

  1. ESSENTIAL DUTIES AND RESPONSIBILITIES:

    1. Ability to work with all departments to communicate expectations
    2. Responsible for picking the product for guest’s online orders ensuring that the freshest and highest quality products are selected, staged in the optimal temperature zones, and following guests notes, both written and verbal
    3. Follows all processes set forth by Festival such as “bagging as items are scanned” to ensure all items are bagged and accounted for properly
    4. Offers suitable substitutions that make sense when items are out-of- stock. Record the reason for the out of stock on the hand held device
    5. Relays order information to guests as needed
    6. Assist with quickly retrieving orders from staging location(s) upon guest arrival, process payment and coupons, and load groceries into guest’s vehicle while informing guest of any order modifications and offering a surprise and delight to guests
    7. Maintain organization and cleanliness of the Online Grocery area, including staging areas in compliance with company procedures and policies
    8. Provide in-store and online support for guest inquiries as they relate to Online Grocery
    9. Report pricing, item location, and incorrect temperature discrepancies to appropriate parties
    10. Maintains professional appearance at all times
    11. Utilize time management skills to efficiently organize schedule to handle numerous responsibilities and assigned tasks
    12. Ability to work independently and make sound decisions based on the information provided
    13. Understand how to navigate and troubleshoot the online website
    14. Flexibility in daily activities; will be tasked with Online Shopper duties as orders arise and primary position
    15. Potential additional tasks as assigned
    16. Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

     

    QUALIFICATIONS:

    • Successfully obtain a liquor license
    • Excellent verbal and written communication skills
    • Self-starter with ability to work with minimal supervision
    • Proficient in Microsoft Office, including Outlook, Excel, and Word

     

    PHYSICAL DEMANDS AND WORK ENVIRONMENT

    • Must work in hot and cold environments
    • Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day
    • Ability to bend, kneel and stand for extended periods of time
    • Requires physical exertion to manually move, lift, carry, push, and pull heavy objects and materials

     

    WORK SCHEDULE

    The Online Shopper is an hourly part-time position (less than 28 hours per week) The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

     

    Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission!  Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

     

    At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all.  We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents.  Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.