Produce Clerk

Job Title:                                Produce Clerk I                   

FLSA Status:                          Hourly

Reports To:                           Produce Department Manager

Responsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.

At Festival Foods, we are dedicated to making a positive impact on the communities we serve and are here to support you during this unprecedented time. If you or someone you know are looking for an employment opportunity, we would love to connect with you.  We are now hiring immediately for associates in many stores throughout the state.  Check out our openings for part time, full time, temporary, and regular opportunities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

                1)  Provides customer service to guests

• Assist guests with finding items they are looking for on or off the sales floor
• Takes orders and other special requests
• Answers the telephone and assists callers using proper phone etiquette
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department Manager

                2) Stocking and maintaining product levels

• Fill all items on display
• Makes sure products are rotated, using first in first out method
• Follow display standards
• Makes sure the sales floor is clean and tidy; no messes or spills
• Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)

3) Log Sheets

• Take temperatures of everything regularly
• Fill out rotation sheets daily
• Record shrink daily

4)  Maintain Produce Cooler

• Rotation of items within the cooler, first in-first out method
• Keeping the cooler clean and organized at all times

5) Product Order

• Responsible for ordering some product (i.e. dips, spices, herbs, etc.)

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Lifting up to 50 pounds on an occasional basis
• Full range of upper body motion
• Must be able to work at a fast pace
• May be exposed to extreme temperatures

WORK SCHEDULE

• The Produce Clerk is a part-time hourly position, scheduled 28 hours a week or less
• The shift to be worked will vary, including weekdays, weekends, and holidays

Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission!  Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

 At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all.  We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents.  Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

#IND2018

Friendly associates and clean stores! Those are just two things we take great pride in every day at Festival Foods, but especially during this unprecedented time.  As an essential business, we are deeply committed to supporting our communities while continuing to maintain a safe environment for all guests and associates.

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