Human Resources Generalist

Location : Name Mauston
Requisition ID
Requisition Post Information* : Posted Date
2 weeks ago(9/21/2022 10:45 AM)
Category (Portal Searching)
Store Leadership

Job Summary

Job Title:          HR Generalist

FLSA Status:    Salary

Reports To:     Store Director


This position is responsible for delivering all aspects of the HR function to an assigned store location. The position is a key leader within the store that focuses on all associate related matters to ensure a productive, engaging, compliant, and best-in-class workforce.  The HR Generalist will think strategically, use data to guide decisions, professionally and appropriately challenge and influence others while cultivating talent within the store.

Job Description


  • Responsible for the full-cycle recruitment efforts of the store. This includes creation of job postings, sourcing, screening, interviewing, extending offers, and performing new hire orientation.
  • Responsible for creating a talent pipeline by regularly searching for “A” level talent for future needs of the store.
  • Partners with leaders on employee relations and performance management situations and consults with the Support Office Employee Relations team on escalated workplace issues and investigations.
  • Builds relationships with associates and fosters a sense of belonging through active inclusion of individual talents, perspectives, experiences, and capabilities.
  • Works side by side with the leadership team to build relationships, drive engagement, drive loyalty and retention, and develop a best in class work environment.
  • Coaches leaders to lead their teams, navigate difficult situations, and resolve employee relations issues.
  • Leads weekly payroll processing including daily timecard edits, creating new associate profiles and ensuring time cards are accurate on a weekly basis before the close of payroll. Additionally, this position is responsible for maintaining compliant payroll records on-site.
  • Promotes awareness of associate’s rights and actively manages leave management options for eligible store associates by partnering with third party vendors on FMLA, STD, ADA, and Worker's Compensation administration.
  • Partners with the Support Office to develop strategies on all core functions of the position including recruitment, associate development, benefits, compensation, and employee relations.
  • Performs accommodation reviews by engaging associates and leadership to ensure business needs are met.
  • Responsible for rolling out programs and providing training to support our associates and leadership team.
  • Leverages associate data such as turnover, exit interviews, and HR Scorecard metrics to guide decision-making and offer solutions to improve results.
  • Serves as a direct resource to associates on benefits including medical, dental, ancillary benefits, 401(k) and paid time off.
  • Facilitates company recognition programs and ensures leaders are executing program standards.
  • All other duties as assigned.
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.



Supervisory Relationships:

  • Directly reports to the Store Director
  • Indirect reporting relationship with Sr. Director of Human Resources and Assistant Director of Human Resources

Organization Relationships:

  • Daily contact with all levels of store management to provide coaching, discuss recruitment needs, provide HR policy interpretation and guidance.
  • Frequent contact with HR colleagues to share best practices and expertise.
  • Regular contact with the area HR Market lead to seek support and guidance on all in store activities including employee relations and procedural questions.
  • Frequent contact with the HR team at the Support Office to gain information, work on joint projects, and seek advice and counsel based on their areas of expertise.
  • Frequent contact with in-store associates regarding store matters and their career with Festival Foods.

External Business Relationships:

  • Contact with Human Resource peers through SHRM and other organizations.
  • Contact with HR interest groups, other companies, consulting firms, and a variety of industrial associates to exchange information and keep abreast of new HR developments, best practices, and market trends.




To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • A Bachelor's degree in Human Resources or Operations Management preferred.
  • Experience of at least 2 years required.
  • SHRM-CP/PHR is preferred.
  • Strong knowledge required in the following:
    • Recruiting
    • Employee relations
    • Compensation & Benefit program interpretation and training
    • Working knowledge of employment law and regulations
  • Strong written and verbal communication skills, including presentation skills.
  • Ability to support and promote Festivals values for diversity and inclusion.
  • Ability to appropriately and professionally challenge and influence others.
  • Ability to work independently and use sound judgement on HR and business issues.
  • Demonstrated ability to develop relationships with, mentor and advise HR peers.



The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Sitting at a computer 50% of the time.
  • Bending, stretching, and occasional lifting of up to 50 lbs. is required.
  • Walking the store is an essential part of this role and is expected each day.
  • Professional presence and proper phone etiquette is required.



The HR Generalist is a full-time salary position.



Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission!  Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.


At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all.  We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents.  Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.


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