3rd Shift Cashier

US-WI-Green Bay
2 weeks ago
Requisition ID
2017-4389
Category (Portal Searching)
Store Associate
Green Bay North - University

Job Summary

 Job Title:             Cashier 3rd Shift

FLSA Status:       Hourly

Reports To:         Front End Manager

 

A 3rd Shift Cashier is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
  • Takes ownership of customer needs directly either by face-to-face or telephone and responding to guest inquiries promptly.
  • Accurately and efficiently processes transactions and accurately maintain all cash and media at the registers.
  • Maintains an awareness of all promotions and advertisements.
  • Adopts the guidelines established by Festival to resolve guest complaints.
  • Directs unresolved issues and requests to the appropriate designated resource.
  • Ensures that each register as well as the front end area in general is thoroughly cleaned, stocked and organized per company presentation standards each night.
  • Performs other duties as assigned
  • Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to process information/merchandise through register system
  • Ability to communicate with associates and customers
  • Ability to read, count, and write accurately
  • Ability to operate all equipment necessary to perform the job

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.  Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment. 
  • Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed

 

WORK SCHEDULE

The Cashier 3rd Shift is an hourly position that is either part-time or full-time. The work schedule is mostly evening shifts that may vary occasionally, including weekdays, weekends, and holidays but typical shift is 10pm-6am.

 

Festival Foods serves guests in over 25 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission!  Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

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