Meat Service Counter Clerk

ABOUT FESTIVAL FOODS:

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Title:                                Meat Service Counter Clerk

FLSA Status:                          Hourly

Reports To:                           Meat Department Manager

Maintains stock levels in the meat department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests. Executes the boomerang theory by providing exceptional service to all guests behind the service counter and on the sales floor. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists guests with locating items on or off the sales floor
• Receives, prepares, and fulfills guest orders and other special requests
• Addresses guest concerns and resolves issues by practicing the boomerang principal
• Ensures high standard of product quality control by inspecting, rotating, maintaining proper temperatures, and replenishing all meat products on display
• Supports teammates and positively contributes to the culture of the Meat Department
• Maintains proper inventory levels in Meat Department (containers, wraps, tags, etc.)
• Maintains food safety logs and leads by example through following
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
• Ensures accurate pricing by placing the corresponding price and ingredient labels on each package
• Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Other duties as assigned
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills
• Complete understanding of all safety requirements and company safety policies
• Must posses the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Must be able to work at a fast pace
• Full range of upper body motion
• Lifting up to 50 pounds on an occasional basis
• May be exposed to extreme temperatures

WORK SCHEDULE  

The Meat Service Counter Clerk is an hourly position that may be part-time or full-time. The shift to be worked will vary, including weekdays, weekends, and holidays. 

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