ESSENTIAL DUTIES AND RESPONSIBILITIES
- Reinforce Festival culture, customer service, and performance expectations to all pricing associates.
- Provide consistent practices within the pricing software that supports Festival Foods price image. Investigate and resolve inaccuracies; respond with clear and honest feedback.
- Maintain adequate staff levels by interviewing applicants and extending job offers when necessary
- Coach and train all new pricing associates on the policies and procedures pertaining to the execution of department standards. This includes, but is not limited to, SMS pricing software, pricing handhelds and Nexgen 365.
- Be an active participant in Performance and Development Summary and annual goal setting for yourself and members of the pricing team.
- Communicate and collaborate with the Pricing Support Team to keep the pricing manual and sign program current.
- Finalize and approve weekly work schedule for pricing associates Write and execute weekly department schedule based on department needs. Annual weekly hours will be supplied by the business.
- Document violations of company policies/procedures by pricing associates and conduct appropriate corrective action, up to and including termination
- Hold department managers and vendors accountable for meeting pricing standards within your store. Work directly with department manager and Store Director to ensure Standard Operating Plans are being executed.
- Review verification results on a weekly basis to determine where gaps may exist. Address any incorrect stocking issues with corresponding department manager. Communicate results to Pricing Support Team.
- Assist guests with finding items they are looking for while on the sales floor
- Address guest concerns and resolve issues when a guest is not satisfied.
- Use the Boomerang Basics to coach and develop all team members, and to prepare associates for advancement opportunities.
- Contribute to overall cleanliness of the department by picking up, organizing, and cleaning work areas.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School Education or equivalent combination of education and experience.
- Ability to deal tactfully and effectively with customers and all personnel.
- Good oral and written communication skills and the ability to handle situations.
- Basic knowledge in computer functions and Microsoft Suite products; including Outlook, Excel, and Word
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- The employee must possess the ability to stand for long periods of time. Requires fine finger and broad manual dexterity.
- The position requires frequent bending at or below waist level, kneeling and reaching above shoulder level
- The position requires the employee to lift up to 25 pounds on an occasional basis.
- Occasional exposure to extreme temperatures
WORK SCHEDULE
The Pricing Coordinator is a full-time hourly position. The work schedule will include daytime shifts; 7:00 AM-4:00 PM, occasional evenings/weekends, and Wednesdays starting at 3:00 AM.
