IT System Engineer Manager

ABOUT FESTIVAL FOODS:

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Title: IT System Engineer Manager
FLSA Status: Salary
Reports To: Sr. Director of Information Technology

Why This Role Is Important:
As an IT System Engineer Manager at Festival Foods, you’ll lead a talented team of 5 System Engineers who play a vital role in keeping our technology infrastructure running smoothly. From enterprise servers and data center management to backup and recovery, your team ensures our IT systems are optimized across our 55 (and growing) locations in Wisconsin. If you’re a hands-on leader who thrives on solving challenges, driving innovation, and mentoring a team, this opportunity is for you.

What You’ll Do as a Festival Foods IT System Engineer Manager:

• Lead and Support: Provide hands-on leadership to your team while overseeing both strategic initiatives and day-to-day IT operations.
• Optimize and Manage: Oversee enterprise servers, storage, Azure environments, backups, patch management, monitoring, and data center operations.
• Shape the Future: Develop a clear technology roadmap, align business priorities, and implement improvements that drive results.
• Coach and Mentor: Invest in your team’s growth through training, development, and leadership support.
• Collaborate and Plan: Partner with stakeholders to understand needs, influence technology decisions, and deliver solutions within budget and capacity plans.
• Support the Team: Other duties as assigned.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule and adequate notice to find a replacement for occasional absences.

What You’ll Bring to our Information Technology Team:

• Bachelor’s degree or equivalent experience in Computer Science, IT, or related.
• 10+ years of IT System Engineering experience.
• 5+ years of leadership experience managing technical teams.
• A proven ability to solve complex problems, analyze needs, and implement innovative solutions.
• Enthusiasm for emerging technologies and a passion for operational excellence.
• Exceptional communication skills, with a focus on building relationships across teams.
• Experience in managing technology lifecycles, including monitoring, patching, and system documentation.

What Makes This Role Unique:

• Impactful Leadership: You’ll play a direct role in driving our technology performance while developing and mentoring a team of skilled engineers.
• Growing Company: With over 55 locations and new stores on the horizon, you’ll help scale our systems to meet the needs of a growing organization.
• Hands-On Innovation: This isn’t just a managerial role—you’ll stay connected to the technology, solving real-world problems every day.

Physical Demands & Work Environment:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Full-time, salaried position with on-call support (including weekends and holidays) and occasional travel as needed.
• Sitting/standing at a computer up to 80% of the time.
• Bending, stretching, and occasional lifting of up to 30 lbs.

WHY YOU'LL LOVE IT HERE: