Job Title: Caribou Clerk
FLSA Status: Hourly
Reports to: Caribou Manager
What You’ll Do:
As a Caribou Clerk at Festival Foods, your responsibilities will include:
- Provide Exceptional Service: Greet every guest and offer personalized recommendations to ensure they have the best cafe experience.
- Barista Expertise: Prepare coffee and other beverages quickly, consistently, and with care, following recipes.
- Customer Satisfaction: Take guest orders and payments efficiently, while solving any questions or concerns they may have.
- Maintain Cleanliness: Keep supplies stocked, floors clean, and the coffee shop organized for a smooth operation.
- Support the Team: Prepare products for other shifts and assist in stocking and organizing supplies.
- Food Safety: Conduct temperature checks and complete food safety logs to maintain a safe and sanitary work environment.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Support the Team: Other duties as assigned.
What We’re Looking For:
To succeed as a Festival Foods Caribou Clerk, you should have:
- Customer-Focused Mindset: A passion for delivering excellent service in a coffee shop setting, ensuring every guest leaves satisfied.
- Barista & Food Service Skills: Experience working as a barista or in a similar food service or cashier role is a plus, but not required—we’ll provide training!
- Attention to Detail: Ability to follow recipes, manage orders, and maintain a clean and organized workspace.
- Team Player: Willing to jump in and help wherever needed to keep the cafe running smoothly.
- Work Ethic: Dependable and eager to contribute in a fast-paced, guest-centered environment.
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Constant walking, bending, kneeling
- Able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs.
- Equipment operation (intercom, telephone, scanner, register, scale, blender, coffee maker, espresso machine, coffee grinder)
Work Schedule:
The Caribou Clerk is a full-time or part-time hourly position. The work schedule may include early mornings, nights, weekends, and holidays.
Become a part of our Festival Foods cafe team, where your love for coffee and people will shine every day while growing your skills in the coffee shop and food service industry!
