Natural Foods Department Manager

ABOUT FESTIVAL FOODS:

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Title:                Natural/Organic Department Manager

FLSA Status:          Salary

Reports To:           Store Director/Department Director

Responsible for all aspects of operating the Natural/Organic department in store to achieve or exceed sales, gross profit and labor goals. This includes but not limited to ordering, processing invoices, stocking (ad and every day in stock), facing and maintaining of inline aisles and secondary displays, inventory and back stock controls, creating work schedules, managing store level pricing and submitting guests requests/new items. Natural Foods Department Leaders oversee Associates that provide Festival Foods guests with all natural, chemical-free and non-GMO options that fit their unique dietary preferences.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Planning workload
• Executing display standards
• Interrelate with all in-store management and Department Director
• Properly manage inventory to achieve acceptable unallocated/shrink figures
• Support and execute superior customer service
• Follow through on Guest requests
• Perform other duties as assigned
• Responsible for the department’s timekeeping accuracy. Communicate to HR regarding any missing time, transferred hours, and schedule issues.
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Education or equivalent combination of education and experience.
• Thorough knowledge of the retail food business, of non-perishable department operations, merchandising skills, as well as be able to make timely and effective decisions.
• Ability to deal tactfully and effectively with customers and all associates.
• Good organizational and planning skills.
• Good oral and written communication skills.
• Thorough understanding of all safety requirements and company safety policies.
• Requires proper training and knowledge of the following equipment/procedures: wave, hand jack, baler, forklift, cutter, lifting techniques, scanning technique, hand truck, trash compactor.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.  Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment. 
• This position requires the associate have the ability to have full range of upper body motion in order to occasionally lift stock.  Requires the ability to perform repetitive tasks for prolonged periods of time.
• Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
• Working conditions consist primarily of a temperature-controlled environment. 

WORK SCHEDULE

The Natural/Organic Department Manager is a full time salaried position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.

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