Floral Lead

ABOUT FESTIVAL FOODS:

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join the Festival Foods Team as a Floral Lead!

Job Title: Floral Lead

FLSA Status: Hourly/Non-Exempt

Reports to: Produce Department Manager

Create stunning floral displays while leading the way in exceptional guest service!

As a Floral Lead, you’ll design beautiful arrangements, maintain fresh inventory, and ensure an inviting floral shopping experience. You’ll work closely with produce associates, store leadership, and vendors to keep the floral department thriving while assisting guests in finding the perfect blooms for any occasion.

What You’ll Do:

As a Floral Lead at Festival Foods, your responsibilities include:

• Provide Helpful Service: Providing excellent guest service is at the heart of what we do.  Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day. 
• Design & Arrange Displays: Create stunning floral arrangements that enhance the store's visual appeal.
• Monitor Quality & Inventory: Ensure flowers stay fresh, manage stock levels, and track shrink.
• Deliver Outstanding Service: Assist guests with floral selections, take special orders, and provide expert recommendations.
• Maintain Accurate Pricing: Ensure correct signage and pricing for all floral products.
• Collaborate with Vendors: Work closely with suppliers to meet order timelines and maintain inventory levels.
• Support Store Operations: Partner with produce management and store leadership to uphold department standards.
• Keep the Department Organized: Maintain a clean, visually appealing, and well-stocked floral section.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team: Other duties as assigned

What You’ll Bring:

To succeed as a Floral Lead, you'll have:

• A passion for floral design and guest service.
• Proficiency in florist techniques, including care and handling of fresh flowers.
• Strong communication and organizational skills.
• Experience in retail sales associate roles or similar customer-facing positions.
• Ability to work independently and make confident decisions.

Physical Demands & Work Environment:

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly. 
• The associate must have full range of upper body motion in order to lift product.  Requires the ability to perform repetitive tasks for prolonged periods of time.
• Must possess functional sensory abilities in order to visually monitor the store and create attractive displays.
• The position requires the associate to lift up to 40 pounds on an occasional basis. 

Work Schedule: 

The Floral Lead is an hourly position that is either part-time or full-time. The work schedule may include mornings, afternoons, evenings, weekends and holidays.

Why You’ll Love This Role:

As a Floral Lead, you’ll combine creativity with leadership, bringing joy to guests through beautifully crafted arrangements and an inviting floral department. Whether helping a guest pick out the perfect bouquet or ensuring department standards are met, you’ll play a key role in making every shopping experience special.

WHY YOU'LL LOVE IT HERE: