• Cafe Associate

    Job Locations US-WI-De Pere
    Requisition Post Information* : Posted Date 5 months ago(4/17/2019 1:28 PM)
    Requisition ID
    2019-9561
    Category (Portal Searching)
    The Marq
    Location : Name
    The Marq
  • Job Summary

    Job Title:                Café Associate at The Marq

    FLSA Status:          Hourly

    Reports To:           Cafeteria Manager

     

    The Café Associate’s main responsibility is to provide consistent, friendly, professional, and timely service of food and beverages in concessions. Along with maintaining the company’s standard for excellence, resulting in the overall success of events.

     

    Job Description

    ESSENTIAL TASKS AND RESPONSIBILITIES

    • Take customer orders and serve food and beverages
    • Greet guests in a friendly and courteous manner
    • Must be able to accurately exchange money including cash and credit purchases
    • Ability to keep composure and maintain service standards when dealing with guests complaints
    • Maintain a professional appearance and positive attitude
    • Ability to maintain cleanliness and organization of concession area
    • Maintain knowledge of policies and procedures
    • Maintain clear and open communication between all staff members for overall success
    • Follow Health and Safety practices at all times
    • Understanding of all facility policies and practices as outlined in the associate handbook
    • Complete all other assigned duties when necessary
    • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Interact verbally with guests
    • Vision with or without the help of eyewear
    • Sense of hearing required
    • Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills

     

    PHYSICAL DEMANDS AND WORK ENVIRONMENT

    • Frequent walking and standing for extended periods of time
    • Lift and carry up to 50 pounds
    • Able to reach hands and arms in any direction and kneel and stoop frequently

     

    WORK SCHEDULE

    The Café Associate position is an hourly position.

     

    Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries; we're on a mission!  Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

     

    At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all.  We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents.  Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

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