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Job Title: Guest Services Clerk
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Wine and Spirits Clerk/Cashier
FLSA Status: Hourly
Reports To: Wine and Spirits Department Manager
Responsible for assisting the Wine and Spirits department by working closely with all Wine and Spirits associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.
Wine & Spirits Associates have the opportunity to personalize a guest’s experience by providing expertise on the best Wine & Spirits products for all occasions; from wine pairings to local craft beer flavors, these associates are ready to guide our guests to the perfect selection.
Job Title: Frozen Food/Dairy Clerk
FLSA Status: Hourly
Reports To: Frozen Food/Dairy Department Manager
Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the FF/D Department such as stock levels, inventory, and guest service.
Frozen Food & Dairy Associates showcase a wide variety of the best frozen and dairy products while simultaneously providing Festivals high standard of guest service.
Job Title: Meat Utility Worker
FLSA Status: Hourly
Reports To: Lead Meat Cutter/Meat Department Manager
Maintains stock levels within the Meat Department’s sales floor by replenishing products as needed. Executes the boomerang theory by providing exceptional service to all guests behind the service counter and on the sales floor.
Job Title: Guest Service Representative (GSR)
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, the GSR position is responsible for the operations of the Guest Service Department, leadership of associates and providing an exceptional shopping experience.
Job Title: Meat Clerk
FLSA Status: Hourly
Reports To: Meat Manager
Responsible for working closely with all meat counter associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.
Whether our guests are meal prepping, tailgating in a snowy December, hosting their summer BBQ, or prepping their Holiday ham, our Meat & Seafood Associates are their resource and expert providing exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.
Job Title: Cart Runner II
FLSA Status: Hourly
Reports To: Guest Services Manager
The Cart Runner II is responsible for maintaining outstanding customer service as per Company standards, gathering carts, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Deli Hot Bar Cook
FLSA Status: Hourly
Reports To: Kitchen Manager
Maintains stock levels in the deli department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Hot Bar Cooks create more time for guests to relax and enjoy time with family by creating hot & delicious, grab and go options in the Deli.
Job Title: Donut Fryer/Finisher
FLSA Status: Hourly
Reports To: Bakery Manager
Produce donuts by following recipes and department standards in order to provide guests with a variety of delicious and high-quality donuts.
Job Title: Bakery Lead Cake Decorator
FLSA Status: Hourly
Reports To: Bakery Manager
Under the direction of the Bakery Manager, works closely with all Cake Decorators in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and Cake Decorators’ needs are being met.
Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods’ guests.
Job Title: Meat Cutter- Floater
FLSA Status: Hourly
Reports To: Meat Manager
The Meat Cutter- Floater will assist in any and all tasks performed within the Meat Department in order to provide our guest with exceptional products and services. The Meat Cutter- Floater fills in at various stores to ensure the store’s meat department provides positive earnings and the department operates at standards set by Festival Foods. Delivers the highest level of customer service and satisfaction, by trimming and preparing standard cuts of meat. Demonstrates excellent teamwork, interpersonal skills, and commitment to the success of the team.
As orders emerge, shop for our Online Grocery Guest while providing only the best quality product in an organized and efficient manner. The part-time Online Shopper will be responsible for picking orders to guest satisfaction, returning to primary duties (Cashier, Bagger, etc.) following order fulfillment.
Looking for a fun and flexible part time job, a position for a little holiday spending money, or a full time job with opportunities for growth? No matter what type of role you're seeking, we'd love to chat about the opportunities available!
Job Title: Wine and Spirits Cashier
FLSA Status: Hourly
Reports To: Wine and Spirits Department Manager
Responsible for maintaining outstanding customer service and by working closely with all Wine and Spirits associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.
Wine & Spirits Associates have the opportunity to personalize a guest’s experience by providing expertise on the best Wine & Spirits products for all occasions; from wine pairings to local craft beer flavors, these associates are ready to guide our guests to the perfect selection.
Job Title: Guest Services Clerk
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Shift Manager I
FLSA Status: Hourly
Reports to: Store Director
Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently.