Job Listings

At Festival Foods, we are always looking for great leaders. Those who will lead and inspire others to consistently deliver the best shopping experience to our guests. We don’t just believe in looking for great leaders though, we believe in developing them. That’s what our GOLD program is all about.

Job Title:           Guest Service Representative (GSR) FLSA Status:     Hourly Reports To:      Guest Services Manager   Under the direction of the Guest Services Manager, the GSR position is responsible for the operations of the Guest Service Department, leadership of associates and providing an exceptional shopping experience.

Job Title:                Guest Services Clerk FLSA Status:          Hourly Reports To:           Guest Services Manager   Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.   Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!

Job Title:                Guest Services Clerk FLSA Status:          Hourly Reports To:           Guest Services Manager   Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.   Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!

Job Title:           Cashier FLSA Status:     Hourly Reports To:      Guest Services Manager   A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.

Job Title:           Food Court Clerk I FLSA Status:      Hourly Reports To:       Food CourtManager   Café Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a variety of delicious meal options. 

Job Title:                Guest Services Clerk FLSA Status:          Hourly Reports To:           Guest Services Manager   Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.   Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!

Job Title:                                Guest Services Assistant Department Manager FLSA Status:                          Hourly Reports To:                           Guest Services Manager   Provides assistance to the Guest Services Manager by working closely with all Guest Services associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates' needs are being met.   Guest Services Department Leaders oversee Associates that create meaningful and genuine interactions with all guests through a friendly welcome and enjoyable checkout experience.

Job Title:                     Deli Assistant Department Manager FSLA Status:                Salary Supervisor:                 Deli Department Manager   Alongside the Deli Department Manager, the Assistant provides leadership to all Deli associates, lives the boomerang principal, ensures that an enjoyable shopping experience is consistently delivered, and contributes to store sales and profitability.

Job Title:                                Guest Services Assistant Manager - PM   Status:                                   Hourly Reports To:                          Guest Services Manager   Responsible for assisting the Guest Services Manager in leading the total guest service operations, specifically during the afternoon and evening hours. 

  Job Title:                 Bakery Lead Cake Decorator FLSA Status:            Hourly Reports To:              Bakery Manager   Under the direction of the Bakery Manager, works closely with all Cake Decorators in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and Cake Decorators’ needs are being met.   Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods’ guests.

Job Title:         Deli Night Lead FSLA Status:    Hourly Reports To:     Deli Manager   Alongside the Deli Assistant Department Manager-PM, the Night Lead provides leadership to all evening associates, lives the boomerang principal, ensures that an enjoyable shopping experience is consistently delivered, and contributes to store sales and profitability.

Job Title:                       Baker Availability:                  May Include Morning, Afternoon, Evening & Weekends Status:                           Part or Full Time (Hourly) Reports To:                   Bakery Department Manager   Festival Foods is now hiring motivated individuals who are passionate about guest service (at Festival- our customers are our guests!), delivering results and expressing creativity in the form of food! Our bakery associates are here to enhance the special moments and occasions in our guest’s lives by providing a fun and fresh bakery assortment. This is a great opportunity for an individual with restaurant, food service, retail or grocery experience looking for career growth and opportunity.

Job Title:                                Donut Fryer/Finisher FLSA Status:                          Hourly Reports To:                           Bakery Manager   Produce donuts by following recipes and department standards in order to provide guests with a variety of delicious and high-quality donuts.

Job Title:                                 Shift Manager I FLSA Status:                            Hourly Reports to:                              Store Director                                             Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently. 

Job Title:                                Produce Clerk I                    FLSA Status:                          Hourly Reports To:                           Produce Department Manager   Responsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.   Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.

Job Title:                                 Shift Manager II FLSA Status:                            Full-Time/Hourly Reports to:                              Store Director                                             Responsible for working closely with all associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.  This position works closely with our Store Director and Assistant Store Director to conduct day-to-day store operations efficiently.  Responsible for maximizing sales and providing excellent customer service, merchandising product, maintaining appropriate stock levels, developing and training store associates, and achieving productivity goals.   This is the perfect position for someone who is looking to develop their leadership skills in preparation for a full-time department management position.  It takes a unique person – someone who is dedicated; who excels in a supported, team-oriented environment; and is ready to do what it takes to make this a successful career.  A shift manager rarely manages from a distance but instead works alongside associates in order to be more efficient and to resolve guest issues as they arise.  Working alongside associates keeps the shift manager sharp in all job functions and allows him/her to lead by example.