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Job Title: Bagger
FLSA Status: Hourly
Reports To: Guest Services Manager
The Bagger is responsible for maintaining outstanding customer service as per Company standards, bagging groceries, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by using proper bagging techniques and by offering accurate location of item information.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Guest Services Clerk
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Cashier
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.
Job Title: Bakery Lead Cake Decorator
FLSA Status: Hourly
Reports To: Bakery Manager
Under the direction of the Bakery Manager, works closely with all Cake Decorators in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and Cake Decorators’ needs are being met.
Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods’ guests.
Job Title: Cake Decorator I
FLSA Status: Hourly
Reports To: Lead Cake Decorator/Bakery Manager
Utilizes artistic talents to create beautiful and uniquely decorated bakery items.
Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods’ guests.
Job Title: Food Court Clerk II
FLSA Status: Hourly
Reports To: Café Manager
Café Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a variety of delicious meal options.
Job Title: Food Court Clerk I
FLSA Status: Hourly
Reports To: Food CourtManager
Café Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a variety of delicious meal options.
Job Title: Meat Cutter
FLSA Status: Hourly
Reports To: Meat Manager
Responsible for working closely with all Meat Department associates to ensure that department goals are being obtained and guest needs are being met.
Job Title: Deli Clerk
FLSA Status: Hourly
Reports To: Deli Manager
Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.
Job Title: Cashier
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.
Job Title: Shift Manager II
FLSA Status: Full-Time/Hourly
Reports to: Store Director
Responsible for working closely with all associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met. This position works closely with our Store Director and Assistant Store Director to conduct day-to-day store operations efficiently. Responsible for maximizing sales and providing excellent customer service, merchandising product, maintaining appropriate stock levels, developing and training store associates, and achieving productivity goals.
This is the perfect position for someone who is looking to develop their leadership skills in preparation for a full-time department management position. It takes a unique person – someone who is dedicated; who excels in a supported, team-oriented environment; and is ready to do what it takes to make this a successful career. A shift manager rarely manages from a distance but instead works alongside associates in order to be more efficient and to resolve guest issues as they arise. Working alongside associates keeps the shift manager sharp in all job functions and allows him/her to lead by example.
Job Title: Shift Manager I
FLSA Status: Hourly
Reports to: Store Director
Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently.
Job Title: Kitchen Production Clerk
FSLA Status: Hourly
Immediate Supervisor: Kitchen Manager
Provides assistance to the Deli Department Manager by working closely with all deli associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met. Contributes to store sales and profitability by effectively managing all aspects of the deli kitchen operations, to include but not limited to: labor, expenses, stock levels, guest service, and morale.
Job Title: Bagger
FLSA Status: Hourly
Reports To: Guest Services Manager
The Bagger is responsible for maintaining outstanding customer service as per Company standards, bagging groceries, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by using proper bagging techniques and by offering accurate location of item information.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Produce Clerk I
FLSA Status: Hourly
Reports To: Produce Department Manager
Responsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.
Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Title: Grocery Clerk I
FLSA Status: Hourly
Reports To: Grocery Department Manager
Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the Grocery Department such as stock levels, inventory, and guest service.
Job Title: Processed Meat Manager
FLSA Status: Hourly
Reports To: Meat Department Manager
Maintains stock levels in the meat department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Our Meat & Seafood Department Leaders guide a team of Associates who provide or guests with exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.
Job Title: Store Sanitation
FLSA Status: Hourly
Reports to: Store Director
Maintains cleanliness of the store in an effort to exhibit a clean store to our guests as well as to create a clean and safe work environment for other associates and guests.
Job Title: Natural/Organic Clerk
FLSA Status: Hourly
Reports To: Natural/Organic Department Manager
Maintains stock levels in the natural/organic department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Natural Foods Associates have the opportunity to provide Festival Foods guests with all natural, chemical-free and non-GMO options that fit their unique dietary preferences, while continuing to learn about and try new foods as they come to market.
Job Title: Receiver
FLSA Status: Hourly
Reports To: Lead Receiver/Store Director
Provides assistance to the Lead Receiver by working closely with all department managers and vendor partners in an effort to ensure all receiving policies are consistently delivered. The Receiver contributes to store sales and profitability by effectively managing all aspects of the receiving department operations.