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Job Title: Guest Services Clerk
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Cashier
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.
Job Title: Guest Services Clerk
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Cart Runner
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cart Runner is responsible for maintaining outstanding customer service as per company standards, gathering carts, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Deli Hot Bar Cook
FLSA Status: Hourly
Reports To: Kitchen Manager
Maintains stock levels in the deli department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Hot Bar Cooks create more time for guests to relax and enjoy time with family by creating hot & delicious, grab and go options in the Deli.
Job Title: Deli Clerk
FLSA Status: Hourly
Reports To: Deli Manager
Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.
Job Title: Produce Clerk I
FLSA Status: Hourly
Reports To: Produce Department Manager
Responsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.
Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Title: Shift Manager II
FLSA Status: Full-Time/Hourly
Reports to: Store Director
Responsible for working closely with all associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met. This position works closely with our Store Director and Assistant Store Director to conduct day-to-day store operations efficiently. Responsible for maximizing sales and providing excellent customer service, merchandising product, maintaining appropriate stock levels, developing and training store associates, and achieving productivity goals.
This is the perfect position for someone who is looking to develop their leadership skills in preparation for a full-time department management position. It takes a unique person – someone who is dedicated; who excels in a supported, team-oriented environment; and is ready to do what it takes to make this a successful career. A shift manager rarely manages from a distance but instead works alongside associates in order to be more efficient and to resolve guest issues as they arise. Working alongside associates keeps the shift manager sharp in all job functions and allows him/her to lead by example.
Job Title: Cake Decorator I
FLSA Status: Hourly
Reports To: Lead Cake Decorator/Bakery Manager
Utilizes artistic talents to create beautiful and uniquely decorated bakery items.
Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods’ guests.
Job Title: Shift Manager I
FLSA Status: Hourly
Reports to: Store Director
Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently.
Job Title: Cart Runner
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cart Runner is responsible for maintaining outstanding customer service as per company standards, gathering carts, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Cake Decorator II
FLSA Status: Hourly
Reports To: Lead Cake Decorator/Bakery Manager
Utilizes artistic talents to create beautiful and uniquely decorated bakery items.
Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods’ guests.
Job Title: Meat Cutter
FLSA Status: Hourly
Reports To: Meat Manager
Responsible for working closely with all Meat Department associates to ensure that department goals are being obtained and guest needs are being met.
Job Title: Meat Cutter- Floater
FLSA Status: Hourly
Reports To: Meat Manager
The Meat Cutter- Floater will assist in any and all tasks performed within the Meat Department in order to provide our guest with exceptional products and services. The Meat Cutter- Floater fills in at various stores to ensure the store’s meat department provides positive earnings and the department operates at standards set by Festival Foods. Delivers the highest level of customer service and satisfaction, by trimming and preparing standard cuts of meat. Demonstrates excellent teamwork, interpersonal skills, and commitment to the success of the team.
Job Title: Shift Manager I
FLSA Status: Hourly
Reports to: Store Director
Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently.
Job Title: Frozen Food/Dairy Clerk
FLSA Status: Hourly
Reports To: Frozen Food/Dairy Department Manager
Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the FF/D Department such as stock levels, inventory, and guest service.
Frozen Food & Dairy Associates showcase a wide variety of the best frozen and dairy products while simultaneously providing Festivals high standard of guest service.
Job Title: Frozen Food/Dairy Clerk
FLSA Status: Hourly
Reports To: Frozen Food/Dairy Department Manager
Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the FF/D Department such as stock levels, inventory, and guest service.
Frozen Food & Dairy Associates showcase a wide variety of the best frozen and dairy products while simultaneously providing Festivals high standard of guest service.
Job Title: Produce Clerk I
FLSA Status: Hourly
Reports To: Produce Department Manager
Responsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.
Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Title: Deli Clerk
FLSA Status: Hourly
Reports To: Deli Manager
Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.
Job Title: Wine and Spirits Assistant Department Manager
FLSA Status: Hourly
Reports To: Wine and Spirits Department Manager
Under the direction of the Wine and Spirits Manager, responsible for assisting the Wine and Spirits Manager by working closely with all Wine and Spirits associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.
Wine & Spirits Department Leaders lead a team of Associates who are experts of the Festival Foods Wine & Spirits inventory and who provide thoughtful product recommendations and an enjoyable, stress free shopping experience.