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Job Title: Fresh Cut Clerk
FLSA Status: Hourly
Reports To: Produce Department Manager/Fresh Cut Manager
Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Title: Produce Clerk I
FLSA Status: Hourly
Reports To: Produce Department Manager
Responsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.
Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Title: Deli Clerk
FLSA Status: Hourly
Reports To: Deli Manager
Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.
Job Title: Lead Online Shopper
FLSA Status: Hourly
Reports to: Guest Services Manager
The Lead Online Shopper delivers an exceptional online shopping experience to Click N Go guests by continuously providing the best quality product in an organized and efficient manner. The Lead Online Shopper is primarily responsible for picking orders while demonstrating Festival’s core values, purpose, priorities and performance standards.
Job Title: Cashier
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.
Job Title: Frozen Food/Dairy Clerk
FLSA Status: Hourly
Reports To: Frozen Food/Dairy Department Manager
Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the FF/D Department such as stock levels, inventory, and guest service.
Frozen Food & Dairy Associates showcase a wide variety of the best frozen and dairy products while simultaneously providing Festivals high standard of guest service.
Job Title: Donut Fryer/Finisher
FLSA Status: Hourly
Reports To: Bakery Manager
Produce donuts by following recipes and department standards in order to provide guests with a variety of delicious and high-quality donuts.
Job Title: Deli Clerk
FLSA Status: Hourly
Reports To: Deli Manager
Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.
Job Title: Frozen/Dairy Assistant Department Manager-PM
FLSA Status: Hourly
Reports To: Frozen/Dairy Department Manager
Provides assistance to the Frozen/Dairy Department Manager by working closely with all Frozen/Dairy associates in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.
Frozen Food & Dairy Department Leaders guide a team of Associates who showcase a wide variety of the best frozen and dairy products while simultaneously providing Festivals high standard of guest service.
Job Title: Cart Runner
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cart Runner is responsible for maintaining outstanding customer service as per company standards, gathering carts, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Bakery Bench Hand
FLSA Status: Hourly
Reports To: Bakery Department Manager
Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates in an effort to keep the bakery department stocked and full of fresh product.
Creativity in the form of food is the name of the game in our Bakery; Festival’s bakery associates are here to enhance the special moments and occasions in our guest’s lives by providing a fun & fresh bakery assortment.
Job Title: Meat Utility Worker
FLSA Status: Hourly
Reports To: Meat Department Manager
Maintains stock levels within the Meat Department’s sales floor by replenishing products as needed. Executes the boomerang theory by providing exceptional service to all guests behind the service counter and on the sales floor.
Job Title: Produce Evening Supervisor
FLSA Status: Hourly
Reports To: Produce Department Manger
Provides assistance to the Produce Department Manager by working closely with all Produce associates in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.
Produce Department Leaders Associates who provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Title: Shift Manager I
FLSA Status: Hourly
Reports to: Store Director
Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently.
Job Title: Shift Manager I
FLSA Status: Hourly
Reports to: Store Director
Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently.
Job Title: Produce Clerk I
FLSA Status: Hourly
Reports To: Produce Department Manager
Responsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.
Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Title: Meat Service Counter Clerk
FLSA Status: Hourly
Reports To: Meat Department Manager
Maintains stock levels in the meat department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Whether our guests are meal prepping, tailgating in a snowy December, hosting their summer BBQ, or prepping their Holiday ham, our Meat & Seafood Associates are their resource and expert providing exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.
Under the direction of the Store Director and Assistant Store Director, assists day-to-day store operations efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Communicates and reinforces Festival culture, customer service, and performance expectations to store associates.
- Documents violations of company policies/procedures by associates and conducts progressive disciplinary actions with associates when necessary
- Answers questions and provides guidance to guests and associates
- Ensures all department standards are being met in the store during assigned shift.
- Observes sales floor and back stock conditions; takes action to correct areas of opportunity
- Communicates and works cooperatively with Store Director, Department Managers, and associates to maintain standards and exceed guest expectations
- Oversees sanitation within the store during assigned shift.
- Provides customer service to guests.
- Assists guests with finding items they are looking for throughout the store
- Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
- Assists all department associates with daily responsibilities.
- Responsible for quality control during assigned shift. Helps ensure product safety and freshness. Must make sure customers receive the products and services they order. The Store Operations Management Intern is responsible for reporting any issues or quality defects to the Department Managers.
- The Store Operations Management Intern must make sure the workplace is safe and clean during assigned shift. This includes reviewing and enforcing all Occupational Safety standards and policies. The Store Operations Management Intern is responsible for completing and filing all incident reports and accident reports and reporting all violations.
- Other duties as assigned.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Job Title: Meat Cutter
FLSA Status: Hourly
Reports To: Meat Manager
Responsible for working closely with all Meat Department associates to ensure that department goals are being obtained and guest needs are being met.