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Job Title: Deli Assistant Department Manager
FSLA Status: Salary
Supervisor: Deli Department Manager
Alongside the Deli Department Manager, the Assistant provides leadership to all Deli associates, lives the boomerang principal, ensures that an enjoyable shopping experience is consistently delivered, and contributes to store sales and profitability.
Shop for our Online Grocery Guest while providing only the best quality product in an organized and efficient manner. The Online Shopper will primarily be responsible for picking orders while demonstrating Festival’s core values, purpose, priorities and performance standards in this role to grow sales.
Job Title: Deli Hot Bar Cook
FLSA Status: Hourly
Reports To: Kitchen Manager
Maintains stock levels in the deli department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Hot Bar Cooks create more time for guests to relax and enjoy time with family by creating hot & delicious, grab and go options in the Deli.
Job Title: Produce Clerk I
FLSA Status: Hourly
Reports To: Produce Department Manager
Responsible for working closely with all produce associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.
Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
At Festival Foods, we are always looking for great leaders. Those who will lead and inspire others to consistently deliver the best shopping experience to our guests. We don’t just believe in looking for great leaders though, we believe in developing them. That’s what our GOLD program is all about.
Job Title: Cashier
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.
Job Title: Frozen/Dairy Department Manager
FLSA Status: Salary
Reports To: Store Director/Department Director
Works closely with all Frozen/Dairy associates in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met. Contributes to store sales and profitability by effectively managing all aspects of department operations, to include but not limited to: labor, expenses, accurate pricing, stock levels, merchandising, and guest service
Frozen Food & Dairy Department Leaders guide a team of Associates who showcase a wide variety of the best frozen and dairy products while simultaneously providing Festivals high standard of guest service.
Job Title: Produce Department Manager
FLSA Status: Salary
Reports To: Store Director/Produce Department Director
Responsible for working closely with all Produce associates in an effort to ensure all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met. Contributes to store sales and profitability by effectively managing all aspects of Produce department operations, to include but not limited to: labor, expenses, accurate pricing, stock levels, merchandising, and customer service.
Produce Department Leaders Associates who provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
Job Title: Floral Clerk
FLSA Status: Hourly
Reports To: Produce Department Manager
Responsible for performing store displays and case sets, in an effort to ensure quality and store standards. This position will be directly reporting to the produce department management. This position will work closely with produce associates in an effort to ensure an enjoyable shopping experience is consistently delivered.
Job Title: Cart Runner
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cart Runner is responsible for maintaining outstanding customer service as per company standards, gathering carts, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Cashier
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.
Job Title: Meat Assistant Department Manager with Cutting Experience
FLSA Status: Hourly
Reports To: Meat Manager
Provides assistance to the Meat Department Manager by working closely with all Meat associates in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and associates' needs are being met. Contributes to store sales and profitability by effectively managing all aspects of the meat department operations, to include but not limited to: labor, expenses, accurate pricing, stock levels, merchandising, and customer service.
Our Meat & Seafood Department Leaders guide a team of Associates who provide or guests with exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.
At Festival Foods, we are always looking for great leaders. Those who will lead and inspire others to consistently deliver the best shopping experience to our guests. We don’t just believe in looking for great leaders though, we believe in developing them. That’s what our GOLD program is all about.
Job Title: Guest Services Clerk
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Guest Service Representative (GSR)
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, the GSR position is responsible for the operations of the Guest Service Department, leadership of associates and providing an exceptional shopping experience.
Job Title: Cart Runner
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cart Runner is responsible for maintaining outstanding customer service as per company standards, gathering carts, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by properly collecting carts, and by offering accurate location of item information
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Bagger
FLSA Status: Hourly
Reports To: Guest Services Manager
The Bagger is responsible for maintaining outstanding customer service as per Company standards, bagging groceries, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by using proper bagging techniques and by offering accurate location of item information.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Meat Clerk
FLSA Status: Hourly
Reports To: Meat Manager
Responsible for working closely with all meat counter associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.
Whether our guests are meal prepping, tailgating in a snowy December, hosting their summer BBQ, or prepping their Holiday ham, our Meat & Seafood Associates are their resource and expert providing exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.
Job Title: Meat Cutter- Floater
FLSA Status: Hourly
Reports To: Meat Manager
The Meat Cutter- Floater will assist in any and all tasks performed within the Meat Department in order to provide our guest with exceptional products and services. The Meat Cutter- Floater fills in at various stores to ensure the store’s meat department provides positive earnings and the department operates at standards set by Festival Foods. Delivers the highest level of customer service and satisfaction, by trimming and preparing standard cuts of meat. Demonstrates excellent teamwork, interpersonal skills, and commitment to the success of the team.