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Job Title: Guest Service Representative (GSR)
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, the GSR position is responsible for the operations of the Guest Service Department, leadership of associates and providing an exceptional shopping experience.
Job Title: Guest Services Clerk
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, conduct daily Service Counter operations and strengthen guest relations through advanced guest service and engagement techniques. Apart from responding to inquiries, provides information to the guests that help them in making purchasing decisions and resolve any complaints.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Receiver
FLSA Status: Hourly
Reports To: Lead Receiver/Store Director
Provides assistance to the Lead Receiver by working closely with all department managers and vendor partners in an effort to ensure all receiving policies are consistently delivered. The Receiver contributes to store sales and profitability by effectively managing all aspects of the receiving department operations.
Job Title: Bakery Lead Merchandiser
FLSA Status: Hourly
Reports To: Bakery Manager
Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates in an effort to keep the bakery department stocked and full of fresh product.
Job Title: Cashier
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.
Job Title: Grocery Clerk I
FLSA Status: Hourly
Reports To: Grocery Department Manager
Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the Grocery Department such as stock levels, inventory, and guest service.
Job Title: Cake Decorator I
FLSA Status: Hourly
Reports To: Lead Cake Decorator/Bakery Manager
Utilizes artistic talents to create beautiful and uniquely decorated bakery items.
Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods’ guests.
As orders emerge, shop for our Online Grocery Guest while providing only the best quality product in an organized and efficient manner. The part-time Online Shopper will be responsible for picking orders to guest satisfaction, returning to primary duties (Cashier, Bagger, etc.) following order fulfillment.
Job Title: Cake Decorator I
FLSA Status: Hourly
Reports To: Lead Cake Decorator/Bakery Manager
Utilizes artistic talents to create beautiful and uniquely decorated bakery items.
Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods’ guests.
Job Title: Cashier
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.
Job Title: Cashier
FLSA Status: Hourly
Reports To: Guest Services Manager
A Cashier is responsible for maintaining outstanding guest service through efficient and courteous cashiering by processing sales quickly, reacting to guest needs and safeguarding company assets.
Job Title: Bagger
FLSA Status: Hourly
Reports To: Guest Services Manager
The Bagger is responsible for maintaining outstanding customer service as per Company standards, bagging groceries, and safeguarding company assets. Must provide prompt, friendly, reliable service to our customers by using proper bagging techniques and by offering accurate location of item information.
Guest Services Associates have an opportunity to treat every customer as a guest by creating meaningful and genuine interactions; you’ll see our regular guests choosing their checkout lane based on their favorite cashier, not the line length!
Job Title: Deli Clerk
FLSA Status: Hourly
Reports To: Deli Manager
Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.
Job Title: Deli Hot Bar Cook
FLSA Status: Hourly
Reports To: Kitchen Manager
Maintains stock levels in the deli department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Hot Bar Cooks create more time for guests to relax and enjoy time with family by creating hot & delicious, grab and go options in the Deli.
Job Title: Guest Service Representative (GSR)
FLSA Status: Hourly
Reports To: Guest Services Manager
Under the direction of the Guest Services Manager, the GSR position is responsible for the operations of the Guest Service Department, leadership of associates and providing an exceptional shopping experience.
Job Title: Bakery Lead Cake Decorator
FLSA Status: Hourly
Reports To: Bakery Manager
Under the direction of the Bakery Manager, works closely with all Cake Decorators in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and Cake Decorators’ needs are being met.
Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods’ guests.
Job Title: Meat Clerk
FLSA Status: Hourly
Reports To: Meat Manager
Responsible for working closely with all meat counter associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.
Whether our guests are meal prepping, tailgating in a snowy December, hosting their summer BBQ, or prepping their Holiday ham, our Meat & Seafood Associates are their resource and expert providing exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.
Job Title: Store Sanitation
FLSA Status: Hourly
Reports to: Store Director
Maintains cleanliness of the store in an effort to exhibit a clean store to our guests as well as to create a clean and safe work environment for other associates and guests.
Job Title: Pricing Clerk I
FLSA Status: Hourly
Reports To: Pricing Coordinator
Provides assistance to the Pricing Coordinator by working closely with all department managers and vendor partners in an effort to ensure all pricing policies are consistently delivered. Contributes to store sales and profitability by effectively managing all aspects of pricing department operations, to include but not limited to: price changes, ad displays, tag hanging, and item price verification.
Job Title: Receiver
FLSA Status: Hourly
Reports To: Lead Receiver/Store Director
Provides assistance to the Lead Receiver by working closely with all department managers and vendor partners in an effort to ensure all receiving policies are consistently delivered. The Receiver contributes to store sales and profitability by effectively managing all aspects of the receiving department operations.